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Delivery and Pick-up
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The rental items will be delivered 2-3 days before the event date if all the required payments are made on time. We ship the rental items to anywhere in the continental United States by the UPS, FedEx or the USPS.
Customers are responsible for all the shipping cost which is usually calculated based on the items weight and shipping distance. Customers are responsible to arrange delivery reception. Signature is required on delivery. Customers must inspect immediately the delivered items, its color and its quantity. If there is any difference between the items received and the items reserved, please contact Partyware USA Inc. as soon as possible.
Customers are welcome to pick up the rental items to waive the shipping cost. Pickup is available in 3 days prior to the event date in Brooklyn, NY. An appointment must be made before 7 days prior to the event date.
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