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Returning of Rental Items
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The rental items are required to be shipped for returning in 2 business days after the event date. Or they can be dropped off in 2 business days after the event date to the address they are picked up (shipped from).
All the items must be un-tied and folded neatly before packing. Customers are not responsible for laundering. However, all the items must be dry and free of food or debris before packing. Any mildewed item is considered as damaged item and full replacement fee will be charged.
It is imperative that all the rental items must be returned in a timely manner, or late return fee will be charged as 10% of the rental per day. Late return is counted from the 3rd business day after the event date to the return shipping postmark date. All the rental items must be returned in the same quantity and condition as when customer receives them in (i.e., no tears, rips, holes or wax stains) or full replacement cost will be charged as 2 times the rental for each item.
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